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Senior Systems Administrator

Open Positions

TYPE

Full-Time

Start Date

February 04, 2021

JOB DESCRIPTION

Position Summary:

Visit California’s IT department is looking for a Senior Systems Administrator to support our office-based and cloud-based infrastructure. This individual will ensure the stability, integrity, and efficiency of systems that support core organizational functions. This will be achieved by monitoring, maintaining, supporting, and optimizing all office networks, on-prem software, cloud solutions, and SaaS platforms. Additionally, this individual will be required to quickly respond to escalated end-user tickets, perform technical tasks as requested by management, and be able to troubleshoot advanced problems across our infrastructure. As a senior level individual, you will be required to accurately track, report on, and complete short-term tasks and long-term projects.

AREAS OF RESPONSIBILITY


Key Duties & Responsibilities:

  • 60%  Remotely respond to requests for Tier-2 technical support by phone, email, ticketing system, and Zoom remote-hands support, and provide technical expertise in the following areas:
    • Administration of office WAN/LAN and Ruckus WiFi
    • Administration of Palo Alto Networks routers, firewalls & VPN
    • Administration of cloud and network infrastructure (VMW, Azure, AWS, GCP)
    • Administration of Windows Servers, AD, Exchange Online and G-Suite
    • Administration of infrastructure monitoring and logging systems
    • Administration of security and access permissions for groups and individuals 
  • 30% Provisioning, management, and de-provisioning of user groups and accounts; documentation of all infrastructure, including networks, systems and procedures; and ensure all projects meet agreed upon deadlines.
  • 10% Other duties as assigned by supervisor.
QUALIFICATIONS / EXPERIENCE

Essential Qualifications:

  • Bachelors degree in Computer Science or relevant industry experience
  • 5 years of work experience
  • Ability to quickly and proactively communicate in a 100% remote environment
  • Ability to complete short term tasks and long-term projects
  • Highly self-motivated, with extra attention to detail
  • Strong understanding of Okta, Zoom, Office365, Slack and G-Suite
  • Experience with the administration of VMW, GCP, Azure, and AWS environments
  • Proven experience in overseeing the design, implementation, and management of network infrastructure and cloud applications
  • Understanding of MimeCast, FreshService and Salesforce is a plus
  • Basic understanding of MacOS and iOS is a plus
  • Zoom VoiP / NICE-inContract call center experience a plus

SALARY / COMPENSATION

Compensation:

 

In addition to a competitive salary, Visit California offers an excellent health benefit package. We also offer a fantastic PTO and holiday leave package, 401(k) plan, job-specific skill training, employee discount network, gym access, parking and much more!

HOW TO APPLY

How to Apply:

 

Please send your cover letter, resume, two (2) writing samples and salary requirements via email to Visit California Jobs: jobs@visitcalifornia.com.  

 

Visit California has an organizational commitment to the principles of diversity and inclusion. In that spirit, we welcome all qualified individuals without regard to race, religion, color, sex, ancestry, gender, gender identity, sexual orientation, age, marital status, disability, national origin, medical condition, U.S. veteran/military status, pregnancy, or reasonable accommodation. 

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