Overview
GuestOS is endorsed by Visit California to provide customized AI technology to support hotel operations and guest services, build AI Teammates that manage phone, website chat and text inquiries by guests. Participating California hotels receive preferred partner pricing through this co-op, with variable total cost based on property size, call volume and operational needs. AI teammates typically go live within a few days, ensuring partners are set for the holidays and peak travel seasons.
Demo GuestOS
Speak to Visit California's live AI Teammate, Poppy, to preview how GuestOS can help your customers. To chat, call 916.655.9375.
Ways to engage
Featured
Connect with GuestOS team for updates on the program
Learn more about GuestOS
GuestOS Teammates at work
110+
Hours staff time back each month
16-50%+
Inquiry-to-booking conversion
With GuestOS handling inquiries 24/7, reported by a 20+ property hotel group
35,000+
Guest calls each month
Handled across 25+ GuestOS hotels and partners
Key benefits
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Substantial time savingsHandle routine calls and requests automatically so hotel staff can focus on the guests.
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Access to more opportunitiesCapture reservation, group and event inquiries while helping guests discover dining, amenities and local experiences.
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Robust reporting capabilitiesAccess real-time transcripts and reporting to identify operational gaps, guest needs and revenue opportunities.
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Customized platform supportProperty-specific training, human handoffs and connections to existing systems where supported.
